Management System
through management systems,
you try to control,
plan, to a certain extent,
automate a company’s tasks.
you try to control,
plan, to a certain extent,
automate a company’s tasks.
We are experts in
Making Profitable and Optimizing Communication with your Customers
Making Profitable and Optimizing Communication with your Customers
Generating value to your business in a fast and simple way, thanks to our AI based technology.
+
0
NPS points in 3 months.
+
0
%
Efficiency in 1,5 months.
x
0
faster in response rate.
0
%
Savings in determined period.
Want to know more?
Contact Us
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What Our
Customers Say
“Finally, we can now know the demand for services we have by mail, which is essential for decision making regarding which processes we should improve, and most importantly, has enabled us to improve response rates and response times of our account executives by more than 50%, by prioritizing the most critical emails.”
“Our experience with Wholemeaning has been very successful. With very fast results, so much so that the teams themselves soon become its main promoters. Every day we are incorporating Wholemeaning in more and more teams and always observing important results. It also has great potential for understanding our conversations with customers, analyze them in order to prioritize, automate and improve our response times and response rates. Great experience also with the team and the installation process and tracking!”
“Wholemeaning has helped us to respond quickly and effectively to customer queries on our social networks. In addition, its alert system allows us to react quickly to trending topics.”
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Our
Solution
First Interaction
- Customer: request a quote, claim, ask, Upsell/Cross Sell, losses /churn, congratulate, Recommendation or Suggestion.
Management System
- through management systems, you try to control, plan, to a certain extent, automate a company's tasks.
Wholemeaning Interpret
- Using our artificial intelligence technology in NPL, Deep Learning and Machine Learning, we interpret and work every interaction intelligently.
Action + Feedback
- Eliminate junk interactions, sort and actuate in priority order, automatically responds, creates, scales and solves cases and refers them to the appropriate area.
First Interaction
Customer: request a quote,
claim, ask, Upsell/Cross Sell,
losses /churn, congratulate,
Recommendation or Suggestion.
claim, ask, Upsell/Cross Sell,
losses /churn, congratulate,
Recommendation or Suggestion.
Wholemeaning Interpret
Using our artificial intelligence technology
in NPL, Deep Learning and Machine
Learning we interpret and work every
interaction intelligently.
in NPL, Deep Learning and Machine
Learning we interpret and work every
interaction intelligently.
Action + Feedback
Eliminate junk interactions, sort and actuate in priority order, automatically responds, creates, scales and solves cases and refers them to the appropriate area.
Our Products:
Wholemeaning Core
This is our base licensing, consists of a package of tagged and processed interactions, in addition, you will be able to add additional modules of: Prioritization, Resolution, Tracking, Distribution and 360º Management.
Prioritization
- Automatically prioritize opportunities and/or cases of greatest value to your team.
Resolution
- Automatically resolves interactions, freeing agents for other valuable tasks.
Tracking
- Provides real-time indicators on the performance of each module.
Distribution
- Distribute each interaction to the corresponding area for timely management.
360° Management
- Structure your interactions and upload them to your management systems.
Prioritization
- Automatically prioritize opportunities and/or cases of greatest value to your team.
Resolution
- Automatically resolves interactions, freeing agents for other valuable tasks.
Tracking
- Provides real-time indicators on the performance of each module.
Distribution
- Distribute each interaction to the corresponding area for timely management.
360° Management
- Structure your interactions and upload them to your management systems.